Client Overview

A fast-growing online jewellery brand specializing in handcrafted pieces faced operational roadblocks due to their expanding customer base. Though their ERP platform supported their business processes, the legacy hosting environment could not keep up. They needed a more resilient and scalable cloud infrastructure to support future growth.

Challenges Faced

Inefficient Hosting Environment

On-premises limitations caused performance slowdowns and system outages during traffic spikes.

Lack of Real-Time Data Sync

Without cloud-native capabilities, inventory data lagged, impacting sales accuracy.

High Maintenance & Operational Costs

Their infrastructure incurred unnecessary CapEx with limited flexibility or visibility.

Security & Compliance Concerns

Sensitive data was exposed due to inadequate access controls and backup mechanisms.

Scalability Issues

As order volumes surged, the system showed signs of strain, threatening business continuity.

Our Role & Cloud Strategy

Our team enabled a seamless transition to a highly available AWS environment designed specifically to host their existing ERP solution. The strategy was tailored to support ERP performance, operational agility, and long-term cost control.

Key Cloud Services Implemented

  • Amazon EC2 & VPC – For secure, scalable compute infrastructure
  • Amazon RDS – Managed relational database hosting with high availability
  • Amazon S3 – Object storage for product images, backups, and ERP exports
  • AWS IAM – Fine-grained access control for roles and ERP-related data
  • AWS Lambda – Used to trigger routine operational tasks (e.g., backups, sync)
  • Amazon CloudFront – Accelerated delivery of static content to global users
  • AWS Budgets & Cost Explorer – For ongoing cost governance

Implementation Highlights

  • Zero-downtime phased migration of ERP backend and databases
  • Security-first setup: IAM policies, private subnets, and encrypted storage
  • Automated RDS backups and cross-region replication
  • Real-time monitoring & alerting via AWS CloudWatch
  • Enablement sessions for internal IT team on cloud operations and monitoring tools

Business Impact

Improved Infrastructure Resilience

99.99% availability achieved with AWS high-availability setup and automated backups

Faster ERP Performance

Content delivery via CloudFront and optimized storage access reduced latency

Lower Operational Costs

Migration reduced infrastructure-related CapEx by over 40%, enabling operational OpEx flexibility

Increased Visibility & Control

AWS-native tools enabled the client to monitor spend, optimize workloads, and scale predictively

Security & Compliance Alignment

Data privacy strengthened through IAM controls, encrypted storage, and multi-region redundancy

Why the Client Chose Us

Cloud-First Expertise

Specialized in architecting and operating scalable AWS environments

Minimal Disruption

We designed a low-risk, phased migration to avoid business downtime

Cost-Aware Architecture

Optimized resource planning and post-migration cost governance

Security-Focused Approach

Built-in compliance alignment and enterprise-grade protections

Long-Term Enablement

Provided knowledge transfer and tooling to empower internal operations team

Frequently Asked Questions

Did you develop or customize the ERP system?

No. The ERP system was developed by a third-party vendor. We provided cloud infrastructure and migration services to optimize its performance and scalability on AWS.

Why AWS for ERP hosting?

AWS offers unmatched scalability, availability, and cost control—ideal for ERP workloads that require continuous availability and global access.

Can ERP be migrated without downtime?

Yes. We used a phased approach with failover testing, ensuring no impact on end users during the transition.

How was data security handled?

We implemented IAM roles, VPC isolation, data encryption at rest and in transit, along with continuous monitoring and automated backups.

What happens after migration?

We provided ongoing support, cost governance tools, and trained the client’s internal team to manage cloud resources effectively.

Conclusion

This case demonstrates how our cloud enablement services helped a retail brand future-proof their third-party ERP system. With the power of AWS and a carefully designed infrastructure, the client gained a secure, resilient, and scalable foundation to support their continued growth in the competitive eCommerce space.

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